Where AI genuinely pays off in a professional practice.
The tasks worth automating, the ones that look promising and aren't, and how to tell them apart before you spend money.
AI training for professional services firms
Most AI training is built for technology teams and delivered to everyone else. It explains what the tools do without ever addressing the thing that actually determines whether a firm gets value from them: how the work is done, who does it, and what people are afraid of losing.
Our training is built the other way round. It starts with the work - matter files, client reporting, valuations, pitches, the parts of professional practice that are genuinely repetitive - and shows the people doing that work what changes and what doesn't.
Led by practitioners, not trainers
We have run AI adoption inside a professional services firm: the pilots, the resistance, the licences nobody used, the partners who needed convincing, and the handful of use cases that turned out to matter. Not studied it - run it.
That experience is the difference between a session that leaves people informed and one that changes what they do on Monday.
What the sessions cover
Working confidently with the tools you already own.
Most firms are paying for capability nobody uses. We work in your environment - usually Microsoft - rather than demonstrating something you'll never buy.
Judgement, risk and client confidentiality.
What to put into a tool and what never to, how to check output before it reaches a client, and where professional responsibility sits when the work was drafted by a machine.
Getting adoption to stick.
Why enthusiasm fades after week three, and what leadership has to do differently for it not to.
Who it's for
Law firms, property consultancies and accountancy practices - typically 20 to 500 people, where there's no internal AI function and the responsibility has landed on someone who already has a full-time job.
We run sessions for whole teams, for leadership groups deciding where to invest, and for the individuals who'll be expected to take the work forward.
Formats
Half-day team sessions, focused leadership briefings, and structured programmes run over several weeks where a firm wants adoption supported rather than announced. Delivered on-site or remotely.
Talk to us
If your firm is somewhere between curious and committed, a conversation is the right starting point. We'll tell you honestly whether training is what you need, or whether the problem is somewhere else.
Instruction works with professional services firms on AI strategy and implementation. Training is one part of that.
Book a Spark call →